1. Terms & Conditions

These Terms of Use apply to the use of the Help Vet website located at http://www.HelpVet.net.

By accessing or using the Websites, you expressly agree to the Terms & Conditions without any further declaration being required. If you do not agree to these Terms & Conditions, please do not use the website.

HelpVet.net reserves the right to change, modify, add or remove portions of these Terms & Conditions at any time and without prior notice, upon its sole discretion. Please check these Terms & Conditions from time to time for any modifications. Your continued use of the website will mean that you have accepted and agreed to the changes.

  1. Content and Scope of Use

1.1 All content accessible on the website, including text, graphics, images, photographs, trademarks, logos, videos, user interfaces, visual interfaces applications, programs, computer code and other information (collectively, the “Content”), including but not limited to the design, layout, “look insight” and arrangement of such Content, is owned by HelpVet.net or its licensors and is protected by copyright, trademark and other intellectual property and unfair competition laws.

1.2 You may solely for private, educational, personal, scientific, or research purposes access, browse, view, display, search, download and print the Content.

1.3 You may not

  • remove, obscure or alter any copyright or other notices, trademarks, logos, service marks or any other proprietary rights appearing in or on the Content,
  • update, change, revise, adapt, modify, translate, transform or create any derivative work of the Content
  • re-distribute, reproduce, or transmit the Content by any means including electronic (e. g., via e-mail) nor post it on their personal or public websites or on public networks,
  • systematically download any Content, use routines designed to continuously and automatically search and index the Content (full text and meta data), such as web-crawling or spider programs or engage in any activity likely to burden the website,
  • directly or indirectly use or assist any third party to use the Content for any commercial or monetary purposes including without limitation any sale, resale, loan, transfer or upload of the Content to a commercial entity’s internet website,
  • use the website to publish, distribute or advertise any promotional material or other forms of solicitation to other users or any other services facilitation of any activities that are prohibited by law.
  1. User accounts

2.1 You must ensure that the information you are asked to provide on registration is accurate. In particular, you must not enter details of others and are obliged to update your personal information without undue delay in the event of any change.

2.2 Your access details (email address and password or user name and password) are intended only for use by you personally. You are not authorized to share these access details with others or otherwise disclose them. If you learn of any actual or suspected unauthorized use of your access details, you shall be under an obligation to notify HelpVet.net promptly. If you are responsible for such misuse of your access details, you shall be liable for all consequences of use by a third party. Your liability ends only if and when you have notified HelpVet.net of the unauthorized use or loss of your access details and changed your password, if necessary.

2.3 HelpVet.net reserves the right to refuse registrations on a case-by-case basis without stating reasons. Moreover, HelpVet.net remains entitled at any time to disable access details temporarily or permanently in cases of violation of these terms and conditions of use (in particular if false information was provided on registration and/or access details, in particular passwords, were disclosed to others without authorization) and/or terminate your access with immediate effect or within a period to be determined at HelpVet.net’s discretion and/or to terminate the agreement on use by extraordinary termination without notice. The same shall apply in cases of misuse or damage or if the functionality of the offering is impaired. If this is the case, you shall not be entitled to re-register without HelpVet.net’s express prior consent. HelpVet.net expressly reserves the right to make claims for damages.

  1. Users’ Submissions

3.1 You may upload to or otherwise distribute on the Websites in user-submit areas only, (i) content that is not subject to any copyright or other proprietary rights protection or (ii) content in which the author has given express authorization for distribution on the World Wide Web (“Third Party Content)”, (collectively “Submission”). Any Third Party Content should contain a phrase such as “Copyright, owned by [name of owner]; used by permission.”

3.2 HelpVet.net nor its affiliates are responsible for the Submissions, their accuracy or compliance with applicable laws. You, neither HelpVet.net, nor its affiliates, nor any of its officers, directors, employees, agents, providers, merchants, sponsors, licensors, or the like, will be liable for any damage resulting from any infringement of copyrights or proprietary rights, or from any other harm arising from such submission. By sending the Submissions to any user-submit areas, you automatically grant or warrant that the owner of such Third Party Content has expressly granted HelpVet.net the royalty-free, perpetual, irrevocable, nonexclusive right and license to use, reproduce, publish, translate, sublicense, copy, and distribute the Submissions in whole or in part worldwide and/or to incorporate it in other works in any form, media, or technology now known or hereafter developed.

3.3 Upon request from HelpVet.net, you agree to defend, indemnify, and hold harmless HelpVet.net, its affiliates, officers, directors, employees, agents, providers, merchants, sponsors, licensors, and the like from all claims, liabilities, and expenses (including without limitation attorney’s fees) that arise from your use or misuse of the site, including without limitation your posting of Third Party Content.

3.4 Any conduct by you that in HelpVet.net’s sole discretion restricts or inhibits any other user from using the Websites will not be permitted. You agree to use the Websites only for lawful purposes. You are prohibited from posting on or transmitting through the Websites any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law.

3.5 HelpVet.net reserves the right to remove any Submissions that it deems in its sole discretion to be a violation of any law or of these Terms & Conditions.

3.6 HelpVet.net may terminate or suspend your access to all or part of the Website, without notice, for any conduct that HelpVet.net, in its sole discretion, believes is in violation of any applicable law or these Terms & Conditions, or is harmful to the interests of another user, a third party provider, a merchant, a sponsor, a licensor or a service provider, or HelpVet.net.

  1. Representations, Warranties, Indemnification

4.1 The availability of the Websites at all times is not guaranteed. In particular, the Websites may be temporarily unavailable for maintenance or technical reasons without this giving rise to any claims against HelpVet.net.

To the extent permitted by applicable law, HelpVet.net provides the content “as is” and makes no other representation or warranty. HelpVet.net expressly disclaims any liability for any claim arising from or out of the content, including but not limited to any errors, inaccuracies, omissions, or defects contained therein, and any implied or express warranty as to merchantability or fitness for a particular purpose.

4.2 To the extent permitted under applicable law, no responsibility is assumed for any injury and/or damage to persons, animals or property as a matter of product liability, negligence or otherwise, or from any use or operation of any ideas, instructions, methods, products or procedures contained in the Websites.


4.4 HelpVet.net does not claim ownership, endorse or take responsibility for any third-party products, information, guidelines, materials or services that may be offered, advertised, provided or displayed on the Websites or incorporated in the Content, products or services contained on, accessible from or distributed through the Websites.

  1. Miscellaneous

All disputes or matters relating to your use of the website shall be governed, interpreted and determined in accordance with the laws of United State Of America and shall be decided exclusively by the courts of or having jurisdiction for United State Of America as far as legally permissible.

  1. Privacy statement
  2. General information
  3. a) Scope
    This privacy statement is to inform you about our processing your personal data when using our website HelpVet.net. In case you are referred to another website, when accessing content, this will be apparent from the address bar in your browser. This privacy statement does not apply to such other websites. In such a case please review the privacy statement on the other website.
  4. b) Controller
  5. Purpose of collecting and using data

Collecting your data serves to provide you with user-friendly, efficient and secure internet services. We use the collected and processed personal data in order to provide those users who are interested with information. Furthermore, we generally process the data with the goal of improving our service and ensuring its security. No personal data is processed: we process the data anonymously or using pseudonyms. Whenever you complete transactions using our website, e.g. opening a user account and / or purchasing a publication, further data processing processes may take place, of which you will of course be separately informed.

  1. The form and scope of collecting and processing personal data
  2. a) Inventory data
    In case of a registered user, name and e-mail address will be collected and stored upon registration. In case of institutions and companies that are our contractual partners, personal data of their employees that are entitled to use our content will be collected only if they create an individual user account as a registered user. The authentication of a user is done by using their IP address or based on logging into their user account or retrieving a code that was agreed on with the contractual partner. An individual user account with be associated with the institutional contractual partner using the IP address upon the first log-in.

If you wish to receive a newsletter we need to save and use your e-mail address. We will then send electronic messages at appropriate intervals to the e-mail address you gave us, which may also contain topic-specific advertisements along with editorial information on our products and services. However, you can unsubscribe at any time.

  1. b) Traffic data
    As a general rule, you may access our website without having to provide any personal data. If the authentication as a user entitled to access content is done by using the IP address (see section 3.a above), it is not necessary to log into a user account.

Nevertheless, we will create a so-called utilization profile by using a pseudonym if you visit our website as a registered or unregistered user. This implies that data will be collected and stored anonymously for marketing and optimization purposes. This data includes information on the website from which you were referred to our offer, information on your internet service provider and the contents you viewed on our website, as well as the date and length of your visit. On the basis of this already pseudonymous data a utilization profile will be created, along with a corresponding pseudonym. For this purpose, cookies may be used (see section 5 below). Authentication and tracking logs will be used to compile user statistics. This data will not contain any personally identifiable information.

  1. Transmission of data to third parties

We only transmit personal data to a third party to the extent necessary to fulfill our contractual relationship (if at all), if we are bound by law or if it should be necessary in order to implement our general terms and conditions of business or any other agreements concluded with you, or in order to enforce our rights and claims.

In case of institutional contractual partners, we will transmit utilization data in aggregated form from is apparent in what manner and to what extent our content is used by the users associated with that institution or company. In such a report we will not transmit any data that can be associated to individual users.

Provided your personal data is transmitted for other purposes we will ask for your approval in each individual case. If you do not approve we will of course not transmit the data.

  1. Cookies, etc.

We use so-called cookies or other instruments to analyze the usage of our website. Cookies are small files which are stored on your hard drive and which provide us with specific information. This information above all includes the IP address, your browser type, the URL click stream (the chronological order of our web pages you visited), the date and the time of your visit to our website as well as the cookie number.

Firstly, using cookies and similar instruments makes it possible to recognize you whenever you as a user access our web pages again after the expiration of a session. Cookies also allow us to ideally adapt our products and services to your individual needs. Lastly, we use cookies to statistically record how often our web pages are viewed as well as the general navigation in order to create encoded usage profiles (see above).

  1. Google Analytics

This website may use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. The IP address will be truncated before transmission. On our behalf Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet activity in connection with the use of the website. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however please note that if you do this you may not be able to use the full functionality of this website.

  1. Facebook Social Plugins

HelpVet.net uses so-called social plugins (“plugins”) of the social networking site facebook.com provided by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins can be identified by one of Facebook’s logos (white “f” on blue tile or a “thumps-up”-sign) or by the additional text “Facebook Social Plugin”. The list of Facebook Social Plugins and their appearance can be accessed via: http://developers.facebook.com/plugins.

If a user visits one of the websites using such a plugin, the user’s browser directly connects to Facebook’s servers. The plugin and its content are made available directly on Facebook’s servers and included in the website by the user’s browser. For this reason, the provider of the website cannot influence which data Facebook connects via the plugin and thus informs the user according to his own knowledge.

Due to the integration of the plugin Facebook collects the information that a user is visiting the corresponding website. If the user is logged in on Facebook at the moment he or she visits the website, Facebook may be able to connect the visit on the website to the user’s Facebook account. If the user interacts with the plugin – for example if he or she presses the like button or comments on something – the user’s browser transmits this information to Facebook. Facebook stores this information. If a user is not a member of Facebook, Facebook may collect and store the user’s IP-address. Facebook states that it only collects anonymized IP-addresses in Germany.

The reason for and scope of the data acquisition and information about the way in which the data is processed and used by Facebook, as well as the user’s rights in this respect and settings options for protecting the users privacy can be found under: http://www.facebook.com/policy.php.

If the user is a member of Facebook and does not wish Facebook to collect personal data via this homepage and to link this with his data stored on Facebook, the user needs to log off from Facebook before going to this homepage.

The user may also block Facebook’s plugins using add-ons for the user’s browser, for example the “Facebook Blocker”.

  1. LinkedIn Recommend-Button

HelpVet.net may use so-called social plugins (“plugins”) of the social network linkedin.com LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (“LinkedIn”). The plugins are marked using the LinkedIn-logo or the test “Share”.

If a user visits one of the websites using such a plugin, the user’s browser directly connects to LinkedIn’s servers. For this reason, the provider of the website cannot influence which data Facebook connects via the plugin and thus informs the user according to his own knowledge.

Due to the integration of the plugin LinkedIn gathers the user’s IP-address. If the user is logged in on LinkedIn, he can link articles or a website of this homepage to his LinkedIn-profile. In this case, Twitter can connect the visit on the website to the user’s LinkedIn account

The reason for and scope of the data acquisition and information about the way in which the data is processed and used by Google, as well as the user’s rights in this respect and settings options for protecting the users privacy can be found in LinkedIn’s privacy statement under: http://www.linkedin.com/static?key=privacy_policy&trk=hb_ft_priv

  1. Twitter

HelpVet.net may uses the twitter-button. The button is provided by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. (“Twitter”) The buttons are marked using the text “Twitter” or “Follow” and a stylized blue bird. The button enables the user to share an article or a website of this homepage on Twitter or to follow the provider on Twitter.

If a user visits one of the websites using such a button, the user’s browser directly connects to Twitter’s servers. The Twitter-button and its content are loaded directly from Twitter’s servers and included in the website by the user’s browser. For this reason, the provider of the website cannot influence which data Twitter connects via the button and thus informs the user according to his own knowledge. According to the provider’s knowledge, Twitter collects the user IP-address and the website’s URL when the button is loaded from Twitter’s servers. However, this data is only used for loading and displaying the Twitter-button.

Further information can be found in Twitter’s privacy statement under: https://twitter.com/privacy.

  1. Security

We employ technical and organizational security measures to guarantee that your data is protected from loss, incorrect modifications and unauthorized third-party access. To the greatest extent possible, we ensure that only authorized persons have access to your personal data and only insofar as it is necessary in the scope of the above-mentioned purposes.

  1. Your rights
  2. a) Information, correction, deletion, blocking
    Provided you send us a request in writing (including telefax or e-mail), we will inform you about which personal data we have stored at any time. You may at any time demand that we block or delete your user account data and accordingly your personal data. Only data we need in order to process open tasks or to enforce our rights are exempt from deletion, as well as data we are required to store by law.

Should you like to contact us regarding the above or have any other questions regarding our privacy policy, please contact us via the e-mail address admin@helpvet.net.

  1. b) Opting out
    You may at any time object to the collection and storage of your data for the creation of pseudonymous utilization profiles by sending an e-mail to admin@helpvet.net.

You can also object to the processing of your data for the purpose of advertisement or opinion research and market research. Please direct your objection at the address mentioned in section 1 above.

III. Disclaimer for Help Vet

If you require any more information or have any questions about our site’s disclaimer, please feel free to contact us by email at admin@helpvet.net.

Disclaimers for Helpvet.net

HelpVet.net, LLC is a registered limited liability corporation as filed with the state of Delaware and is not recognized as a charity or 501(c)(3). HelpVet.net, LLC does not solicit donations from any individual or business. The sole purpose of all monies paid to HelpVet.net, LLC are from businesses advertising on the HelpVet.net website.

All the information on this website is published in good faith and for general information purpose only. HelpVet.net does not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information you find on this website (HelpVet.net), is strictly at your own risk. HelpVet.net will not be liable for any losses and/or damages in connection with the use of our website.

From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone ‘bad’.

Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their “Terms of Service” before engaging in any business or uploading any information.

HelpVet.Net is not responsible for and holds no liability for any claims or services provided by, or represented from, any of the companies listing with HelpVet.Net. The sole responsibility to any and all claims is between the sponsored company, or companies and their patient, client or consumer.

HelpVet.Net does not endorse or evaluate the advertised product, service, or company, nor any of the claims made by the advertisement. Advertisers making claims are expected to have research data that substantiates these claims and the research or citation is to be made available on the vendor’s website or, where proprietary interests exist, be made available upon request.

Any reference in this website to any person, organization, activity, product, or service related to such person or organization, or any linkages from this web site to the web site of another party, do not constitute or imply the endorsement, recommendation, partnership or favoring of, but not limited to, the U.S. Government, US Military, American Legion, Department of Defense, Department of Veteran Affairs, Veterans Health Administration, Veterans of Foreign Wars, Disabled American Veterans, Veterans Benefits Administration and any other veteran organization or news source, or any of its employees or contractors acting on its behalf. Helpvet.net is not affiliated with the VA or Veterans Crisis Center. Helpvet.net does not guarantee the accuracy of hits to our website and holds no responsibility if the hits are not correct.

By using our website, you hereby consent to our disclaimer and agree to its terms.


Should we update, amend or make any changes to this document, those changes will be prominently posted here.

Payment Card Security Policies

Please click here to view our Payment Card Security Policies.

Do Not Call Policy

Please click here to view our Do Not Call Policy.

Privacy Policy

Help Vet operates the HelpVet.Net website, which provides the SERVICE.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at HelpVet.Net unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.


Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

We Offer A 72 Hour Refund Policy

We encourage all clients to contact us if there is an issue with our service to give us a chance to address your concerns prior to initiating a refund. To report an issue with our service, just send us an email at admin@helpvet.net detailing your issue(s). We’ll contact you in a timely manner to address your concerns and if we cannot come to a mutually satisfactory solution, we will provide a refund if you meet our refund criteria listed below.

You must read all the details provided for the applicable ad/listing placement and be sure that you fully understand exactly what you are purchasing – including but not limited to the price, location on the website, category, number of ads/listings sold in each area, and of course, the website on which you will be advertising. If, however, you wish to request a refund, you must notify us of your request within 72 hours of making your purchase. Please note, there will be no refunds for any reason, permitted after our 72 hour grace period.

How To Request Consideration For A Refund

It’s simple; just email us at admin@helpvet.net with the following details:

  • First and Last Name
  • Registration Date
  • The reasons why you would like us to consider a refund

HelpVet.Net will grant refunds that are requested in the above stated time frame and that meet the applicable criteria. If a refund has been issued, please allow up to 10 business days for your issuing bank to post the refund back to your account. Issuing banks have different time frames for posting refunds to your account; therefore, you may not see the funds posted to your account even though we have processed the refund. Refunds are provided in the form of credit added to the bank account used for registration.

This refund policy covers the circumstances under which HelpVet.Net may in its discretion provide refunds, and is part of the Terms & Conditions (https://helpvet.net/terms). Use of the terms “we” and “us” in this Refund Policy means HelpVet.Net. By using the Site, you are accepting this Refund Policy. If you do not agree to the Refund Policy, please do not use the Site.

HelpVet.Net may amend its Refund Policy at any time by posting a revised Refund Policy on the Site, and/or sending information regarding the amendment to the email address you provide to HelpVet.Net. You are responsible for regularly reviewing the Site to obtain timely notice of such amendments. You shall be deemed to have accepted such amendments by continuing use of the Site or of your account after such amendments have been posted or information about such amendments has been sent to you.

Questions or Comments

If you have any questions or comments regarding this Refund Policy, please contact us by phone at 1-855-552-HELP (4357), by email at admin@helpvet.net, or by U.S. mail to 8 The Green Suite 8117 Dover, DE 19901.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.