We Offer A 72 Hour Refund Policy:

We encourage all clients to contact us if there is an issue with our service to give us a chance to address your concerns prior to initiating a refund. To report an issue with our service, just send us an email at admin@helpvet.net detailing your issue(s). We’ll contact you in a timely manner to address your concerns and if we cannot come to a mutually satisfactory solution, we will provide a refund if you meet our refund criteria listed below.

You must read all the details provided for the applicable ad/listing placement and be sure that you fully understand exactly what you are purchasing – including but not limited to the price, location on the website, category, number of ads/listings sold in each area, and of course, the website on which you will be advertising. If, however, you wish to request a refund, you must notify us of your request within 72 hours of making your purchase. Please note, there will be no refunds for any reason, permitted after our 72 hour grace period.

How To Request Consideration For A Refund

It’s simple; just email us at admin@helpvet.net with the following details:

  • First and Last Name
  • Registration Date
  • The reasons why you would like us to consider a refund

HelpVet.Net will grant refunds that are requested in the above stated time frame and that meet the applicable criteria. If a refund has been issued, please allow up to 10 business days for your issuing bank to post the refund back to your account. Issuing banks have different time frames for posting refunds to your account; therefore, you may not see the funds posted to your account even though we have processed the refund. Refunds are provided in the form of credit added to the bank account used for registration.

This refund policy covers the circumstances under which HelpVet.Net may in its discretion provide refunds, and is part of the Terms & Conditions (https://helpvet.net/terms). Use of the terms “we” and “us” in this Refund Policy means HelpVet.Net. By using the Site, you are accepting this Refund Policy. If you do not agree to the Refund Policy, please do not use the Site.

HelpVet.Net may amend its Refund Policy at any time by posting a revised Refund Policy on the Site, and/or sending information regarding the amendment to the email address you provide to HelpVet.Net. You are responsible for regularly reviewing the Site to obtain timely notice of such amendments. You shall be deemed to have accepted such amendments by continuing use of the Site or of your account after such amendments have been posted or information about such amendments has been sent to you.

Questions or Comments:

If you have any questions or comments regarding this Refund Policy, please contact us by phone at 1-855-552-HELP (4357), by email at admin@helpvet.net, or by U.S. mail to 8 The Green Suite 8117 Dover, DE 19901.